f33bet Privacy Policy
Your personal information is completely safe with us — this policy explains in detail how f33bet collects, uses, and protects your data.
This Privacy Policy ("Policy") applies to all services, websites, and mobile applications on the f33bet platform. By using this site or registering, you agree to this Policy. Please read the full policy carefully.
f33bet places the highest importance on protecting the privacy of users in Bangladesh. We believe every user has the right to full control over their personal information. This privacy policy will inform you about what types of information f33bet collects, how that information is used, who it may be shared with, and what steps we take to protect your data.
1 What Information We Collect
When registering on the f33bet platform and using our services, we may collect the following types of information:
1.1 Personal Identity Information
- Full name and date of birth (for age verification — for users aged 21 and above only)
- Email address and username
- Mobile number (for communication and security verification)
- Residential address
- National ID or passport number (when identity verification is required)
1.2 Financial Information
- bKash, Nagad, Rocket, or Upay account details (for transaction processing)
- Bank account number (for bank transfers)
- Transaction history — deposit and withdrawal records
1.3 Usage Information
- IP address and device information (model, operating system, browser)
- Website browsing history and page visit data
- Game play history and betting information
- Login times and session data
- Information collected through cookies and similar tracking technologies
1.4 Communication Information
- Messages and information provided when contacting customer support
- Live chat conversation records
- Content of complaints or reviews
2 Purpose of Using Information
f33bet uses collected information for the following purposes:
- Account Management: Completing the registration process, ensuring login security, and verifying accounts.
- Service Delivery: Enabling gameplay, betting, deposits, and withdrawals.
- Financial Transactions: Secure payment processing via bKash, Nagad, Rocket, Upay, and bank transfer.
- Customer Support: Providing 24/7 live chat support in Bengali and resolving complaints.
- Security and Fraud Prevention: Detecting unauthorized access to accounts and preventing fraud.
- Responsible Gaming: Identifying problematic gaming behavior and providing necessary support.
- Legal Compliance: Ensuring compliance with applicable laws and regulations.
- Service Improvement: Analyzing user experience to improve the platform.
- Promotional Communication: Sending information about bonuses and offers (only with your consent).
3 Sharing Information with Third Parties
f33bet does not sell your personal information to third parties. However, information may be shared to a limited extent in the following circumstances:
3.1 Service Provider Partners
Information is shared only to the extent necessary to deliver services with payment processors (bKash, Nagad, Rocket, Upay, banks), game providers (Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, Ezugi, Microgaming, NetEnt, and others), and technology service providers. These partners are required to comply with our privacy standards.
3.2 Legal Obligations
Information may be disclosed in response to court orders, government directives, or other legal obligations. In such cases, f33bet will make every effort to notify the user in advance where legally permissible.
3.3 Business Transfers
In the event of a business merger, acquisition, or asset sale, user information may be transferred. In such cases, the new entity will be required to comply with this privacy policy.
3.4 With Your Consent
For any purpose other than those mentioned above, we will obtain your explicit consent before sharing your information.
4 Cookies and Tracking Technologies
f33bet uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help improve your experience.
4.1 Types of Cookies
- Essential Cookies: Required for maintaining login sessions, ensuring security, and the core functionality of the platform.
- Functional Cookies: Used to remember your preferences (language, settings).
- Analytics Cookies: Used to analyze site usage patterns and improve services.
4.2 Cookie Controls
You can disable cookies through your browser settings. Please note that disabling essential cookies may prevent some f33bet services from working properly.
5 Data Protection Measures
f33bet employs industry-standard security measures to protect your information:
- SSL Encryption: All data transmissions are protected by 256-bit SSL encryption, guarding against data theft or tampering.
- Secure Data Storage: Your information is stored in encrypted form on secured servers.
- Access Controls: Strict access control measures ensure that only authorized staff can access your information.
- Two-Factor Authentication: Two-factor authentication is available for additional account security.
- Regular Security Reviews: Regular security audits are conducted to identify and address system vulnerabilities.
- Staff Training: All staff receive regular training on data protection.
We want to assure you that f33bet is a safe and reliable platform. However, no digital system is entirely risk-free, so we also advise users to keep their passwords secure.
6 Data Retention Period
f33bet does not retain user information longer than necessary. Data retention criteria:
- Active Accounts: Complete information is retained for as long as the account remains active.
- After Account Closure: Information may be kept for a defined period for legal obligations, dispute resolution, and fraud prevention purposes.
- Financial Transaction Records: Retained for the period required by legal requirements.
- Marketing Consent Withdrawal: When marketing consent is withdrawn, the relevant information is promptly removed from processing.
Once the retention period ends, information is securely deleted or anonymized.
7 Your Rights
As an f33bet user, you have the following rights over your own information:
- Right to Access: You can request to know what information we hold about you.
- Right to Rectification: You can request that incorrect or incomplete information be corrected or updated.
- Right to Erasure: You can request deletion of your information beyond what is required by legal obligations.
- Right to Restrict Processing: In certain circumstances, you can request that processing of your information be restricted.
- Right to Data Portability: You can request your information in a structured, readable format.
- Right to Object: You can object to the processing of your information for specific purposes.
- Right to Withdraw Consent: You can withdraw any consent, including for marketing communications, at any time.
To exercise these rights, contact our support team via live chat or send us an email.
8 Protection of Minors
f33bet is for users aged 21 and above only ("21+ only"). We do not intentionally collect any information from minors and do not allow them to use the platform.
An age verification process is followed at the time of registration. If we learn that a minor has registered using false information, that account will be closed immediately and all associated information will be deleted.
If you believe a minor is using our platform, please notify us immediately.
9 Policy Changes and Updates
f33bet reserves the right to update this privacy policy from time to time. When significant changes are made to the policy:
- The "Last Updated" date at the top of the page will be changed.
- Registered users will be notified by email or upon logging into the platform.
- For significant changes, adequate notice will be given before they take effect.
Continued use of f33bet after the updated policy is published will be taken to mean that you have accepted the new policy. If you do not agree to the updated policy, you have the right to stop using the platform.
10 Contact Us
If you have any questions or concerns about this privacy policy, or wish to exercise your data rights, please contact us: